I'm Out of Sync with the Group. What Should I Do?

If you see a message indicating that you are out of sync or notice this icon next to the group, you can attempt a recovery to resynchronize.

• On Mobile: Open the group and tap the Attempt Recovery button.
• On Web: Click the group's ellipsis menu and select Attempt Recovery.

If recovery is unsuccessful, ask the group owner to remove your device from the group and add it back.

For further assistance, contact our support team at support@sentriqs.com.