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Video Huddles and Calls

One of GLYPH's most powerful features, Huddles, allows group members to meet privately with just two clicks. Additionally, Huddles include a built-in calling feature, enabling you to contact workspace members whether they're at their desk or on the go.

Starting a Video Huddle​

  • Video Huddles can only be joined by group members, unless invited by a workspace administrator or manager, see Account Roles.
  • Select the group you would like to huddle with and click the icon in the top right-hand corner of the screen. You will be taken to a pre-huddle screen.
    • You can select group members you'd like to call once the huddle is launched.
    • In a direct message chat, you will call the user(s) automatically once the huddle is launched.
    • On browser, if creating the huddle, select Performance Optimized or Ultra-Secure and then click Join.
    • If joining a huddle in progress, click Join from the pre-huddle screen.

Performance Optimized​

  • Great for larger huddles, users with limited bandwidth, and devices with limited resources.

Ultra-Secure​

  • Ideal for huddles where sensitive information is being shared, as it enables additional security (2-3 participants max). Note that some users may experience performance issues on devices with limited resources.

Huddle Controls​

  • Hover your pointer at the bottom of the huddle screen to bring up controls:
    • 3-bar icon will bring up your group list, allowing you to chat in any chats you participate in.
    • Camera and microphone icons to toggle your camera and microphone on/off.
    • Share screen icon to share your screen. You can share your entire screen, a browser tab, or an application.
    • Expand icon to minimize or expand your huddle screen to use messaging.
    • 3-dot icon to change your video aspect ratio.
    • Leave icon to leave the huddle.
    • You can mute other participants for yourself by hovering your pointer over their video and clicking the speaker icon in the top right-hand corner of their video.
    • When the speaker view is active or someone is sharing their screen, you can select which screen or participant to pin by clicking on their feed.

Starting a Call​

  1. Select a member in your direct message list and click the camera icon in the top right corner of your screen.
  2. You'll now be in a pre-call screen. Once you click "Join," the other members will receive a call notification on participating devices.

Answering a Call​

  1. If you're logged into GLYPH on the web and your browser notification settings are set to allow, you'll be able to receive call notifications.
  2. When a call notification appears, click the check to accept the call.
  3. You'll be taken to the pre-call screen. Click "Join" when ready.