Skip to main content

Video Huddles and Calls

One of GLYPH's most powerful features, Huddles, allows group members to meet privately with just two clicks. Additionally, Huddles include a built-in calling feature, enabling you to contact workspace members whether they're at their desk or on the go.

Starting a Video Huddle​

  • Video Huddles can only be joined by group members, unless invited by a workspace administrator or manager, see Account Roles.
  • Select the group you would like to huddle with and click the camera icon in the top right-hand corner of the screen. You will be taken to a pre-huddle screen.
    • On web, you can select group members you'd like to call once the huddle is launched.
    • In a direct message chat, you will call the user(s) automatically once the huddle is launched.
    • If joining a huddle in progress, click Join from the pre-huddle screen.

Web — the pre-huddle screen with members to call and device selection

Huddle Controls​

  • Hover your pointer at the bottom of the huddle screen to bring up controls:
    • chat list Group list — chat in any chats you participate in.
    • Camera & microphone — toggle your camera and microphone on/off.
    • Share screen — share your entire screen, a browser tab, or an application.
    • expand minimize Expand / minimize — resize your huddle screen to use messaging.
    • leave Leave — leave the huddle.
    • Layout — switch between Active Speaker and Grid layouts.
    • reactions Reactions — send reactions.
    • participant list Participant list — view the participant list.
    • You can mute other participants for yourself by hovering your pointer over their video and clicking the speaker icon in the top right-hand corner of their video.
    • When the speaker view is active or someone is sharing their screen, you can select which screen or participant to pin by clicking on their feed.

Web — the huddle controls bar at the bottom of the huddle screen

Web — Active Speaker layout

Web — Grid layout

Starting a Call​

  1. Select the Calls icon.
  2. Search for a coworker.
  3. Hover and select Start Voice Call or Start Video Call.

Web — the Start a Call dialog with quick call and account contacts

-or-

  1. Select a member in your direct message list and click the camera icon in the top right corner of your screen.
  2. You'll now be in a pre-call screen. Once you click "Join," the other members will receive a call notification on participating devices.

Answering a Call​

  1. If you're logged into GLYPH on the web and your browser notification settings are set to allow, you'll be able to receive call notifications.
  2. When a call notification appears, click the phone icon to accept the call.
  3. You'll be taken to the pre-call screen. Click "Join" when ready.

Web — an incoming call notification with decline and accept buttons

Web — the in-call widget after accepting