Groups and Direct Messages

GLYPH conversations occur within groups and direct messages. While direct messages are great for off-topic discussions, groups are better for organizing communications around specific topics, projects, or teams. In both groups and direct messages, you can:

• Send messages
• Post images
• Share files
• Conduct video huddles
• Create message threads with group members

We recommend that account admins create a few relevant groups for your team's needs before inviting additional members into your workspace.

How to Create Groups

Before you start

Group settings come with real tradeoffs — one of them (posting behavior) is permanent. If this is your first group, read Group Settings and Posting Behaviors first so you pick deliberately.

• Select the 3-dot menu (web) next to groups, or the + button (mobile), to begin creating a new group.

• Name your group and give it a description. Descriptions help members understand the purpose of the group.

  

• Select Visibility — Open or Private. (See Group Settings → Visibility.)

  

• Select Posting Behavior — Normal, Broadcast, or Submission. This is permanent and cannot be changed later. (See Posting Behaviors.)

  

• Select Preserve Chat History — leave disabled (default and recommended) unless you specifically need newly-added devices to download prior history. There's a meaningful security tradeoff explained in Group Settings → Preserve Chat History.

  

• Select Crypto Scheme — CRYSTALS recommended for new groups. (See Group Settings → Crypto Scheme.)

  

• Click Create.

Adding Group Members

Web

• After group creation, find the newly created group in your group list > Click the 3-dot menu > Members

• Using the search tool, group owners and managers can add members to their groups.

  • Find member and select them.

  • Once selected, you can expand/close a member's device list.

  • Select member devices.

    

  • Verify member role.

    

  • Once all members and devices have been selected, click "Save."

  • If you leave this view without saving no changes will be made.

  

Mobile

• Once created, we'll take you into the group members view to begin adding other members and devices.

  

• Select your name to expand your device list, toggle on any other devices you'd like to add, then tap Save.

  

• Tap Add Members to add other members to your group.

• Using the search tool, find a member, then select and verify their devices.

  

• Verify member role.

  

• Once all members and devices have been selected, tap Add to confirm.

• If you leave this view without saving no changes will be made.

How to Create Direct Messages

Web

• Select the pencil icon next to direct messages to begin.

• Using the search tool, find a member you'd like to direct message.

• Select and verify member devices.

• Once all members and devices have been selected, send a message to create a new direct message.

  

iOS

• Select the pencil icon next to direct messages to begin.
• Using the search tool, find a member you'd like to direct message.
• Select and verify member devices.
• Once all members and devices have been selected, send a message to create a new direct message.

Android

• Select the pencil icon next to direct messages to begin.
• Using the search tool, find a member you'd like to direct message.
• Select and verify member devices.
• Select the back arrow to add additional members.
• Once all members and devices have been selected, hit "Next" from the member search view to continue.
• Send a message to finish creating the direct message.